Information we collect
We collect only what we need to run our business and work with partners and investors. Directly from you: contact details (name, email, phone, company or brand name) when you get in touch; business information (your products, categories, marketplaces, sales history) when you explore a partnership; investor information when you reach out about investing. Automatically from your device: technical data (IP address, browser, device, operating system) and usage data (pages visited, time spent, referring website, basic analytics).
How we use it
We use the information to respond to you, to evaluate and run partnerships, to improve our website, and to comply with law (tax, accounting, fraud prevention, lawful requests). We do not sell your data. We do not use your information for third-party advertising. We do not share your business details with competitors.
How we share it
We share your information only with parties who help us operate: marketplaces and platforms where we operate on your brand’s behalf; service providers (email hosting, analytics, accounting); professional advisors (legal, financial) under confidentiality; and legal authorities when required by law. If we ever sell or transfer the business, your information may be part of that transfer, under the same protections described here.
Cookies and tracking
Our website uses cookies for two purposes: essential functionality (so the site works) and basic analytics (to understand how it’s used). We don’t use advertising cookies, third-party marketing trackers, or behaviour-based remarketing pixels. You can disable cookies in your browser settings. The site will still work, though some features may not behave perfectly.
Data retention
We keep your information only as long as we need it. Active partners: for the duration of our relationship plus the period required for tax and legal purposes. Enquiries that don’t proceed: a limited period from your last contact, then deleted. Website analytics: aggregated and anonymized after a limited period. To have your data deleted earlier, contact us. We’ll do it within a reasonable time, except where law requires us to retain it.
Your rights
Depending on where you’re located, you may have rights under privacy laws (PIPEDA in Canada, GDPR in the EU, CCPA/CPRA in California, and similar laws). These include: access to a copy of the information we hold; correction of inaccurate data; deletion of your data, with exceptions for legal records; portability (a machine-readable copy); and withdrawal of consent. To exercise any of these, email info@cherrycube.ca.
Security
We use standard industry practices to protect your data: encrypted connections (HTTPS), access controls, and limited sharing with vendors who maintain their own security standards. No system is perfectly secure. If we ever detect a breach affecting your data, we’ll notify you and the relevant authorities as required by law.
International transfers
Cherry Cube operates from Canada. Some of our service providers may process data in other countries, which means your data may be stored or processed outside your own country. Where applicable, we rely on appropriate safeguards to keep your data protected wherever it’s processed.
Children’s privacy
Our service is for businesses, not for individuals under 18. We don’t knowingly collect data from children. If we learn we’ve done so accidentally, we delete it promptly.
Changes to this policy
We may update this policy as our business evolves or as laws change. We’ll post the updated version here with a new effective date.
Contact us
Questions about this privacy policy, or want to exercise any of your rights? Email info@cherrycube.ca with the subject line: Privacy.